Brew cafe-quality espressos, cappuccinos, lattes, tea, and more from the comfort of home with this semi-automatic espresso machine. Thanks to its stainless-steel boiler, passively heated cup warmer, and maximum pump pressure of 15 bars, each shot brews at the proper temperature and comes out with a thick layer of golden crema. The unit also provides a chrome-plated brass brew group and portafilter for excellent temperature stability, and the portafilter can be used with ESE coffee (more…)
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#1 by Anonymous on July 25, 2009 - 12:00 am
I bought this machine from Wholelattelove and am very dissapointed. It failed after 30 days. It started pumping spontaneously, pumped itself dry and then quit pumping. So far its taken Wholelattelove 2 months to repair it and I still dont have it.
Its a lightweight flimsy machine, with some odd quirks. Why is the on/off switch in the back where you cant reach it. The water reservoir leaks, and steamer fell off.
I dont recommend the machine or Wholelattelove.com They dont respond to emails, and dont seem to care about customer service.
#2 by Iowa on July 25, 2009 - 6:01 am
I purchased this from Amazon in January and found it makes great espresso for a relatively small and light weight machine. I also have a Sirena which is much sturdier and more expensive but I think that the Gaggia makes a better espresso. I initially gave this product a lower rating because the lights failed to operate after a few uses and I was frustrated because it wasn’t clear how to trouble shoot the machine from the Gaggia website. Thanks to Google, I found the customer support number in the US. They called me back promptly and were very helpful. They were able to resolve the problem with me over the phone with a simple screwdriver in about 5 minutes. They actually knew a lot about the machine and I didn’t need to send it back and wait 5 weeks! Despite the issue with the lights, I think the machine has been well worth it.